Order cancellation and refunds

Table of contents

1. If you did not made a payment yet

You can cancel your order by yourself by logging into your order details: https://behemoth-store.com/client-orders.php?display=opened

2. If you paid for the order but it has not been sent yet

In this case, please contact us via contact@behemoth-store.com ASAP - we will cancel the order and send you a refund.

3. If you got the order and you want to return it

You have a right to resign from the purchase in 14 days from the date you got the item, and return it to us to get a refund (immediate after we get the item back, but no later than 14 days) - without giving us any reason. We will refund you both the item cost and shipment cost which you paid (partially, if you return just a part of the order). The cost of sending back the item to us must be paid by you.

To do so, just use this form : https://behemoth-store.com/client-orders.php?display=returns

where you will get all the return details.

If the item is used, we will make a refund minus the amortisation cost (caused by usage)

You also must send us a filled withdrawal form, either printed and signed with the return, or via email. The model withdrawal form is below:

Model withdrawal form

(This form must be completed and returned only if you fish to withdraw from the contract)

- Recipient:

"BEHEMOTH WEBSTORE"

Wichrowa 16, 80-297 Banino, Poland

behemoth-store.com

contact@behemoth-store.com

- I/We (*) hereby inform of my/our withdrawal from the contract of sale of the following goods(*) contract for the supply of the following goods(*) contract for specific task consisting in making the following goods(*)/provision of the following services(* )

- Date of the contract(*)/reception(*)

- Name of consumer(s)

- Address of consumer(s)

- Signature of consumer(s) (only if this form is sent by letter)

- Date

(*) Delete as appropriate.